A calm, audit-ready home for your practice’s HSP policies, staff acknowledgments and compliance forms — kept current as the rules change, so you don’t have to.
Policy manual, staff acknowledgments, compliance forms, and an audit-ready PDF — under one calm roof, always current.
Every policy in the HSP Provider Handbook, written in plain English and ready to adopt. Replace key terms with your practice’s wording, customise the sections that can flex, and lock the rest.
Every staff member sees the policies they need to read, acknowledges them, and you see who’s outstanding — no chasing spreadsheets.
Forms are organised around the moment you reach for them — onboarding a new client, logging an incident, bringing on a staff member.
One click and you have your full policy manual, customised with your practice name and branding — the document an auditor wants to see.
Interactive forms and registers, branded with your practice details, posting to the right register on submit.
When you’re ready to set things up, you can move at your own pace. We’ll be alongside you the whole way.
Practice name, ABN, sites and staff — we use these to render every policy, form and register with your details.
One owner-approval per policy. Customise the sections you want to flex, leave the rest alone.
Staff log in, acknowledge, and your manual is one click away — ready to share with an auditor or keep on the shelf.
Every practice is a little different, so we start with a conversation. Here’s the shape of it.
We set it up with you: your policy manual tailored to your practice and your wording, the forms you need switched on, your team invited and signed off, and your registers started. A working session or two to walk it together — and a clear picture of what “done” looks like.
Everything in Personalised Setup, plus a full compliance audit — where you are now against what HSP expects — and hands-on help wiring it into how you actually work: claim and transfer processes, GP letters, evidence, records. More sessions, more support.
After your first year, a simple subscription keeps everything current: policies and forms updated as the rules change, ongoing staff acknowledgments, the HSP fee and device schedules, and us on the other end.
Not sure which fits? Tell us about your practice and we’ll point you the right way.
Talk to usAlready a client? Sign in and pick up where you left off. Want to know more? Drop us a line and we’ll get back to you within one business day.